Lacked visibility into their sales team's daily activities, with teams working in silos and minimal updates on opportunities or meetings. Tracking performance, follow-ups, and maintaining centralized records was a major challenge, limiting management’s ability to monitor progress and drive results.
Faced major inefficiencies due to outdated technology and siloed ERP systems, making sales pipeline management and customer tracking difficult. Manual processes across emails, Excel, and order management led to delays, errors, and lack of real-time insights, impacting customer experience and business growth.
Modernize C.C. Engineers Pvt. Ltd's technology stack to overcome manual processes, improve sales pipeline management, and enhance customer interaction and maximizing organizational growth