Hi-Tech
Technology companies face constant pressure to innovate faster, scale globally, and stay ahead of market trends. DynPro supports high-growth tech firms with scalable digital platforms that drive product velocity, data insights, and cross-functional agility.
Key Challenges in the Industry
- Rapid product cycles and go-to-market pressure
- Data fragmentation across functions and geos
- Inefficiencies in support, billing, or customer onboarding
- Lack of real-time product usage visibility
- Difficulty scaling internal systems to support growth
Our Technology & Digital Services for the Hi-Tech Industry
DynPro offers a suite of tailored digital services designed to modernize and optimize Hi-Tech operations
Agile workflow automation and collaboration tools
Customer lifecycle tracking and success analytics
Internal systems integration across finance, HR, and product
Real-time dashboards for product usage and health metrics
Scalable cloud-native architecture and DevOps enablement
DynPro’s Approach
Industry-Focused Consulting
We begin by understanding your business goals, operational model, and existing technology environment. Our domain experts bring deep knowledge of industry-specific challenges and compliance requirements.
Tailored Solutions Designs
Based on business priorities, we architect customized digital frameworks that align with your workflows and user needs. Whether it’s integration, automation, or data management, our solutions are built for scalability and resilience.
Agile Implementation
Using agile methodologies, we execute projects in iterations, allowing for rapid value delivery, stakeholder feedback, and risk mitigation throughout the development lifecycle.
End-to-End Integration
We ensure seamless connectivity across enterprise systems, breaking data silos and creating unified digital ecosystems. This enhances visibility, productivity, and decision-making.
Data-Driven Optimization
We embed analytics and reporting tools to track KPIs, optimize processes, and support continuous improvement.
Change Enablement & Support:
We provide enablement, training, and post-launch support to ensure solution adoption and long-term success.
IMPACT ON CLIENT'S BUSINESS
- 40% faster onboarding of customers and users
- Unified visibility across sales, product, and support
- Reduced churn through proactive customer success tools
- Scalable systems to support global expansion
Our Clients
Customer Success Stories
Airbnb
Airbnb encountered dual challenges in maintaining operational efficiency and enhancing user engagement. The first challenge involved establishing 24/7 monitoring for critical operations, emphasizing the need for a robust system overseeing data pipelines and user onboarding.
Datastax
DataStax was growing rapidly and facing limitations with their Zendesk Customer Service Portal. They decided to move to Salesforce and needed a trusted partner for a total migration +customization & integration.
SMP Robotics
SMP Robotics faced challenges in transitioning to Salesforce for customer management. With no prior Salesforce experience, they relied on outdated legacy systems unsuitable for their needs. As they sold robots through dealers, providing these partners with Salesforce access via Experience Cloud was essential.