Artificial Intelligence

Implement | Integrate | Automate | Innovate

Harness AI to move faster, think smarter, and drive value where it matters most.

AI is no longer a futuristic concept—it’s an active force shaping how businesses operate, engage, and evolve. At DynPro, we help clients make AI actionable, scalable, and secure. Whether you're aiming to automate internal processes, personalize customer journeys, or generate real-time insight across operations, DynPro equips you with the tools and strategic frameworks to embed intelligence at the core of your enterprise. Our work combines deep Salesforce ecosystem expertise with leading AI innovations to turn complexity into clarity and potential into performance.

Generative AI

Generative AI is changing the way businesses operate—from drafting proposals and campaigns to summarizing reports and powering content at scale. At DynPro, we integrate Generative AI responsibly across your existing workflows, providing fine-tuned solutions that respect data security, privacy, and usability.

What we help you do: 

  • Deploy AI copilots in sales and service environments 
  • Integrate GenAI tools into your content, support, or data analysis pipelines 
  • Automate documentation, summarization, and customer query handling 
  • Rapidly prototype and test messaging or workflows with AI assistance 
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Agentforce (Salesforce’s AI-Orchestration Framework)

Agentforce is Salesforce’s new orchestration layer for connecting Data Cloud, Marketing Cloud, and Commerce Cloud with real-time intelligence. DynPro is actively developing Agentforce-aligned accelerators that allow organizations to deploy digital agents capable of reducing service wait times, driving conversion, and improving retention—at scale.

We help you: 

  • Design AI-powered agents that connect customer profiles with business outcomes 
  • Integrate Agentforce into your Salesforce and Commerce Cloud stack 
  • Activate use cases around order management, service deflection, and lead nurturing 
  • Visualize ROI through embedded insights and customer journey flows
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Einstein AI (Salesforce Native Intelligence)

Salesforce Einstein delivers embedded machine learning and predictive intelligence across all Salesforce clouds. DynPro enables clients to maximize the value of Einstein’s out-of-the-box and customizable capabilities, aligning AI insights directly with KPIs.

Capabilities we unlock: 

  • Lead scoring and opportunity forecasting in Sales Cloud 
  • Predictive service analytics in Service Cloud 
  • Campaign optimization in Marketing Cloud 
  • Intelligent recommendations in Experience Cloud 
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Frequently Asked Questions About AI at DynPro

Explore Common Questions on AI Solutions
Is AI right for my organization if we’re still modernizing our core systems?

Absolutely. AI can complement legacy systems through middleware and integrations. DynPro helps you build a hybrid roadmap that progresses at your pace. 

What industries does DynPro support with AI services?

Our AI offerings serve healthcare, finance, manufacturing, public sector, and tech—enabling both industry-specific and cross-functional use cases. 

How does DynPro ensure responsible AI adoption?

We implement ethical guardrails, role-based access, audit tracking, and bias monitoring tools from day one. Governance is part of every phase.

What’s the typical timeline for enterprise AI rollout?

Our ActivateAI model begins generating business value in 6–8 weeks. The full rollout depends on the complexity and number of functions enabled. 

Do you provide AI training for internal teams?

Yes. We train internal champions and functional teams using toolkits, guided sessions, and knowledge transfers to ensure adoption and sustainability.

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